Terms and Conditions

• Hat

• Water Bottle

• Sunscreen

• Non-marking soled shoes

• Required medication/s

• Racquet

I, (or if you are under the age of 18, your parents/ guardian), hereby indemnify Horizon Tennis and staff from any responsibility and/or claim for any possible injury, damage or loss during my attendance at tennis training or use of facilities and agree to the outlined Terms and Conditions.

Entrants authorise Horizon Tennis to obtain medical assistance, treatment and transport as deemed reasonably necessary by Horizon Tennis staff and acknowledge that they will be responsible for any costs associated with any such medical treatment and/or transportation.

Entrants must behave appropriately and follow the lawful directions of Horizon Tennis and its staff at all times. Derogatory comments, abusive language and inappropriate or disruptive behaviour will not be tolerated.

If an entrant causes any damage to Horizon Tennis property, they must make good the damage.

Horizon Tennis reserves the right to refuse entry to any person or remove any person from Horizon Tennis.

Entrants are responsible for their own property at all times. Horizon Tennis does not accept any responsibility for any property that is stolen, lost or damaged in the Horizon Tennis facilities.

Under normal circumstances, Parents/Guardians are encouraged to watch, however due to COVID-19 restrictions the school facilities where Horizon Tennis operates are restricting parent access to parents on school grounds. This means that parents will need to drop off and collect their children from the nearest public entry point of the school where tennis is being played and not stay for the duration of the tennis lesson. This policy may feel extreme, but it is set for these extraordinary times, and we must abide by this policy to continue to operate safely. Horizon Tennis feels that it is extremely important that only positive reinforcement is used by players, and our coaches.

Payment options for Membership, Group Classes, Private Lessons, and Fixture Programs held/offered at Horizon Tennis are as follows:

1. Upfront via website registration. 

2. In-person casual payments by debit, credit card or cash for our adult classes only. 

Please note: Transaction charges: $0.33c transaction fee on all one-off payments $0.88c for bank accounts per transaction or 1.70% for Visa/MasterCard per transaction American Express 3.85% per transaction, Debit card per transaction fee of $0.33c

Fees must be paid in full prior to commencing any Junior Group Class, Private Lesson, Court-booking or Fixture Program. Coaches and Administration Staff reserve the right to refuse participation in any Group Class, Private Lesson, Court-booking or Fixture Program if your account is not up to date. 

• Unsuccessful payments per failed attempt: $4.40 fee. New attempts $0.33c processed next day. If you know your card has been reported lost or stolen please notify Horizon Tennis at your earliest convenience to reduce likelihood of returned transaction fees. Fees that have been charged are not refundable. 

Fees subject to change without notice.

All payments are non-refundable. See Make Up Lessons. 

If a court-hire is washed-out, meaning play cannot safely occur, a credit of equal value will be offered for a future booking. Court hire fees are not automatically credited, you must contact Horizon Tennis for the credit to be applied. Credits are not offered for “no-fee” court hires, i.e. (Free court hire per club membership benefit). 

If it is raining or looks like it is going to rain, An official decision is made:

• 30mins prior to all Group Classes, Private Lessons and Fixtures.

Whilst every step is taken to arrive at the correct decision, please remember Horizon Tennis has no control over the weather. In the event of a lesson being washed out, please book in for a make up lesson with Horizon Tennis.

For days when the temperature is at or above 34 degrees or is expected to be at time of play: Regularly scheduled classes will be held at a reduced pace, however it is at the parent’s discretion whether their child will play and can opt to book a makeup on days such as this. Children who experience any symptoms of unwell (dizziness, light-headedness, nausea, vomiting, or faint) during an especially hot day are encouraged to stop play, to sit in shade, and the parent of the child will be contacted by SMS for pick up. 

If the forecast exceeds 34 degrees up to one hour before play is due to commence for a match play or competition, play may be cancelled and communicated as broadly as possible to all parents and participants. Credits will be available for use in future classes, camps, or products (credits issued for competition, leagues or special events only).

Please do not make assumptions about the weather; an unexplained absence will forfeit the opportunity for a make up lesson if the session goes ahead.

Horizon Tennis wants to make sure that you get the most out of your time with us, and as such we utilise make up lessons for any missed Group Classes, and/or Private Lessons.

Make up lessons are required/approved for:

1. Illness or an unforeseen circumstance and Horizon Tennis has been given at least 2 hours notice 

Make ups are only available to be booked up to 7 days in advance.

The following club membership types exist: 

CHSS & OLR Club Membership (Individual) – Free court hire on Sundays and court hire discounts apply to Chapel Hill State School Courts and Our Lady of the Rosary Courts.

Each membership type pertains to its respective venue(s) and is not transferable or applicable to multiple venues. Multiple membership types can be purchased by one individual. 

All players are not automatically enrolled in the following term. Registrations are available on a first-come first-serve basis and spots will not be held without completed enrolment. Registration opening is announced via email and social media channels up to 4 weeks prior to the following term. 

We do not offer cancellations or refunds. If you have an extreme situation or special circumstance please contact admin@horizontennis.net or call 0491707565 and our management team will review. 

Transfer requests between Group Classes must be made in writing to admin@horizontennis.net. Participants can make up to 1 class transfer in any term.  

Court allocation for Group Classes, Private Lessons, Court Hire and Competition Play are subject to change without notice. Participants are welcome to make requests for specific courts, but this allocation may change without notice depending on court requirements (e.g. weather, availability etc.). If a court-hire cannot take place on a different court at the same venue and time as booked due to unforeseen circumstances by Horizon Tennis, Horizon Tennis agrees to allocate a credit of equal value for the court-hire.

By participating in any Group Class, Private Lessons, or Fixtures Program and/or hiring a court with Horizon Tennis or affiliated sites you are automatically agreeing to our companies’ policies as outlined in this document. Management reserves the right to alter/update policies without notice, however major changes will be announced via email.